FAQs

Where is Jalid Jewelry based out of?

Jalid Jewelry is based out of NJ, but we offer shipping worldwide!

How do I contact customer support?

Visit our Contact Us page or email us at jalidjewelry@gmail.com!

Can I workout in your jewelry?

Our products were made to last a lifetime! You can work out in your items, but like all precious metals, to maintain the quality and durability you should keep away from harsh chemicals and dry your products as soon as possible after getting wet.

Do you accept returns?

If for any reason you are dissatisfied with your purchase, we will issue a full refund, exchange, or store credit for items returned within 30 days. Every return must be in its original packaging and unaltered, unworn, and in perfect condition in order to be refunded. Items received after 30 days will not be accepted for return or exchange.

How long does shipping take?

Orders typically take 2-3 business days to process and an additional 5-7 days to ship.